Refund Policy for Light Nations

At Light Nations, we are committed to ensuring satisfaction with our educational technology services. This Refund Policy outlines the terms under which refunds are processed, ensuring transparency and understanding for our users.

1. Eligibility for Refund

• Refunds are applicable for users who have subscribed to any of our paid services.
• To be eligible for a refund, users must submit a request within 14 days of starting to use the product post-launch.

2. Refund Request Process

• Requests for refunds must be submitted in writing to support@lightnationslabs.com.
• The request should include the user's account information, the reason for the refund, and any relevant details about the dissatisfaction with the product.

3. Processing of Refunds

• Approved refunds will be processed and credited to the original method of payment.
• Refunds are typically processed within 30 business days from the approval of the refund request.

4. Changes to Refund Policy

• Light Nations reserves the right to amend this Refund Policy at any time.
• Any changes to the policy will be posted on our website and effective immediately.

5. Contact Information

• For any questions or clarifications regarding this Refund Policy, please contact us at support@lightnationslabs.com.

This Refund Policy is part of our commitment to providing a high-quality service. We value our relationship with our users and strive to address your concerns promptly and fairly.